To engage with customers across more touchpoints, you need to innovate. The cloud can deliver what you need, but maybe you aren’t ready for a full-cloud solution. Avaya’s hybrid cloud options let you move at your pace. Start by just adding cloud capabilities to your on-premises platform. Or take a faster path to the cloud with an environment that’s built just for you.

On-premises solutions, meet cloud

Deliver an enriched customer experience by adding a cloud-based solution to what you already have—like Avaya Aura Platform. No need to rip and replace.

Layer on innovations of the Avaya Experience Platform. Let customers connect how they want. Give employees all the tools to meet customers’ needs.

Your cloud, your way

First, transition your current on-premises platform to Avaya Enterprise Cloud. You keep the familiar Avaya solution you have now—such as Avaya Aura Platform and Avaya Call Center Elite— just in a dedicated instance on Microsoft Azure, the market-leading cloud that delivers savings, scalability, and security. There’s no disruption for customers and no training needed for employees.  

Next, easily modernize your customer experience by adding Avaya Experience Platform capabilities.

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Unified Communication-as-a-Service (UCaaS)

UCaaS is a cloud delivery model that offers a variety of communication and collaboration applications and services. It is a managed services come with enterprise messaging, presence technology, online meetings, team collaboration, telephony and video conferencing, to meet your day-to-day business needs.

Learn More

Get in touch with us to learn more about Hybrid Phone System