We’re living in a brand-new world spurred by digital transformation.
As technology continues to evolve, we’ve entered an era where work is no longer refined to a specific desk, phone, or computer screen. Professionals have the freedom to share their skills and pursue new opportunities across the globe, all with nothing but the right device, and a cloud connection.
Connecting teams and clients locally and remotely for effective communications
Seamless UC ensures a higher level of interaction throughout the globally-dispersed workforce. It breaks down the silos between enterprise teams, and ensures that no matter where you work, you can still access the same secure system, equipped with: Messaging (persistent chat), Voice and video calling, Meetings, Team collaboration (channels), File sharing and Integrated apps.
vnetwork's partnership with hybrid technology providers and hosted IP solutions provide us the ability to design and deploy a Unified Communication System that fits within our clients’ needs and budgets while also offering a robust variety of features such as unified communications (voicemail-to-email), instant messaging, and more.
Put modern collaboration to work in your business
Avaya's award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities.
See what happens when cloud innovation flows at your pace
To engage with customers across more touchpoints, you need to innovate. The cloud can deliver what you need, but maybe you aren’t ready for a full-cloud solution. Avaya’s hybrid cloud options let you move at your pace. Start by just adding cloud capabilities to your on-premises platform. Or take a faster path to the cloud with an environment that’s built just for you.
Drive outstanding experiences—no matter where employees work
If your business relies on a contact center, you’re likely running it remotely—Nemertes says 91% of contact centers now support a work-from-home model. So remotely, you need to vigilantly watch employee performance and customer delight. But with the right capabilities for remote agents and supervisors, you can easily keep delivering and improving employee and customer experiences. Plus, your remote people may improve their work/life balance, your business can gain higher employee engagement, and ultimately you may even lower infrastructure costs.
Communication and collaboration are natural partners in the digitally transforming and globally-distributed workforce. However, before any enterprise can begin to successfully invest in collaboration tools, they first need to ensure that they’re getting the most out of their communication strategy.
Unified Communication-as-a-Service (UCaaS)
UCaaS is a cloud delivery model that offers a variety of communication and collaboration applications and services. It is a managed services come with enterprise messaging, presence technology, online meetings, team collaboration, telephony and video conferencing, to meet your day-to-day business needs.