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Milestone Care™

Milestone Care™


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Care Package


Milestone Care is a complete software maintenance and support program that takes care of your product throughout its lifetime. It delivers on our commitment to your business that you can take full advantage of your product and get the most out of your investment.

Designed to give you peace of mind, the Care program has two distinct packages. Whether you need recurring software updates or 24/7 access to Milestone Support — or both — there is a package to suit your needs.


Care Plus Care Premium
  • Recurring product updates that make your product safer and more efficient and powerful
  • Full return on your initial XProtect investment if upgrading to a more advanced XProtect solution
  • 24/7 access to the Milestone Support Team
  • Prioritized support to ensure critical issues are dealt with quickly
  • Support in selected languages based on availability
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