Expand with innovative capabilities that deliver results

Avaya Aura Platform delivers dependable, secure, and scalable unified communications and customer service solutions throughout your business. Now, extend your capabilities by adding Avaya innovations to enhance your employee and customer experiences. All with no disruption to day-to-day operations.

Upgrade to access a full range of Avaya Aura Platform capabilities

Expand with cloud-ready pathways

  • Deliver more system flexibility—for example, SIP migration makes an on-premises platform more efficient and sets you up for future migration to the cloud.
  • Add cloud-based apps that work side-by-side with your on-premises solution.
  • Enhance your compliance with key standards like HIPPA and PCI.

Integrate Avaya and third-party APIs 

  • Make it easy to add APIs full of new user and security features. Add REST APIs to expand connection services and simplify personalization.
  • Use the Avaya API exchange to easily connect third-party cloud services such as Microsoft Teams, Salesforce, and Service Now.
  • For Microsoft Teams users, add Avaya Calling (available in the Microsoft Teams store) to integrate your Avaya Aura Platform’s contact information and either click-to-dial capabilities or direct routing.
  • Provision and administer all users through your Avaya Aura Platform. This includes push notifications and multiple device connections.

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Unified Communication-as-a-Service (UCaaS)

UCaaS is a cloud delivery model that offers a variety of communication and collaboration applications and services. It is a managed services come with enterprise messaging, presence technology, online meetings, team collaboration, telephony and video conferencing, to meet your day-to-day business needs.

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